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Makerere University under the Sida Project; and in conjunction with the Consortium of Uganda University Libraries (CUUL); organized a five day workshop on Resource Management System (RMS)-SemperTool that drew 26 participants from 21 universities and institutions. The workshop took place from the 29th August to the 2nd September 2016 at Makerere University Main Library, Multipurpose Lab on level 2-new building. Post the workshop, participants were further expected to provide technical support to institutions not in attendance.

The purpose of the workshop was to provide Librarians with in-depth knowledge in using the Resource Management Systems (RMS)-SemperTool as an effective ERM (Electronic Resource Management) System to manage Modern Library Standards among others; COUNTER, SUSHI and OpenURL; to serve End-Users.

As Outcomes of the Workshop; the participants would be able to:

  • Use the RMS as an effective way to manage and deliver online information to end users.
  • Manage Acquisitions and Content Development
  • Make decisions based on usage Statistics reports and financial reports.
  • Manage end-user services e.g. A-Z listing of resources, Link Resolver and Discovery system.
  • Manage subscriptions and licenses
  • Have in-depth knowledge of: modern library standards: COUNTER, SUSHI, and OpenURL

Workshop Methodology

The workshop largely employed the adult learning approach inclusive of hands-on activities. The facilitator’s presentations were guided by illustrations on the key four system structure components of the digital library namely; the Product (A-Z), Licenses & Prices Information, Statistics and Resources. Participants raised questions seeking further clarification from the facilitator.

The presentations were immediately followed by practical activities (largely hands-on) which facilitated participants to troubleshoot various system structure components of the RMS digital library. Each participant had access to a computer for the hands-on and troubleshooting of the digital library over the 5 workshop days. During the hands-on activities, the facilitator moved around providing technical backstopping to participants. However, the hands-on and troubleshooting activities were constrained by slow internet.

The training also had a participant-to-participant learning. Due to immense demand for more hands-on activities-participants resolved on the second day to compress sessions to create a free day on Friday dedicated exclusively for hands-on and troubleshooting. Friday was not, however, effectively utilized for its envisaged purpose as initially sought.

Exit paper notes were issued at end of each day to elicit feedback that inquired on; what helped participants to learn that day, what areas of clarification participants’ sought, any suggestions for the facilitator to improve in the next day; and any comments or observations during the day. At the end of each day, exit notes were read by a volunteer before other participants and the facilitator immediately responded to the feedback issues; whose outcomes informed the next day’s presentations and activities.

Every morning a recap of the previous day’s sessions was held with the guidance of the facilitator and involvement of other participants.